Contact Us

My transaction did not succeed, but amount was debited from my bank account.

1. If a transaction is in pending status, it would take upto 2 business days for the transaction to succeed or fail. If the transaction failed, a refund would be initiated immediately.

2. If a transaction has failed, the amount debited will be refunded back to your account.


Note: The refund process will take 3 - 5 business days. In case you didn't receive a refund after 5 business days, please reach out to your bank with the relevant transaction details.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.